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FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER?

You can get in touch directly through our social media pages ( Instagram @rawesomecakes, Faceook @rawesome cakes) or send us an e-mail on rawesomecakes@hotmail.com

Make sure you include the size, flavour and if you have any special requests e.g. allergies or specific decoration

I AM ALLERGIC TO CERTAIN FOODS (NUTS, SEEDS, GLUTEN, DAIRY ETC.) ARE THESE PRODUCTS SUITABLE FOR ME?
Unfortunatly all of our cakes contain nuts so they won`t be suitable for people with nut allergies.

Our products are  made free from gluten, dairy, refind sugar, egg & soy however we can`t guarantee what there won`t be traces of the above as the cakes are prepared in a domestic kitchen. Please get in touch if you have any concerns and we will be happy to help if we can!

ARE YOUR PRODUCTS SUGAR FREE?

All the products contain natural sugars such as maple or agave syrup, dates, fresh or dried fruit. If you are diabetic we can use a diabetes friendy sweetner, just please send us an email so we can discuss the best option for your needs

WHAT ARE THE PAYMENT OPTIONS?

As a small business we only accept bank transfer, cash or card. 

WHAT IS YOUR DEPOSIT AND CANCELATION POLICY?

Your order is confirmed by paying 50% non refundable deposit. Without this your order is not confirmed. (Final payment is required at least 24 hours before delivery or collection)

Should you wish to cancel your order, you can do this  by emailing us or sending us a message on social media. 

For cake slices please cancel a minimum of 48 hours prior.

For whole cakes please cancel at least 72 hours prior.

DO YOU DELIVER?

Yes we can deliver, plese note that there`s a small charge for all local deliveries. A minimum order is required for certain distances but please contact me and I will be happy to provide a personalised quote.

FREE collection is available from Sheering CM22 7NX (full address will be sent when the order and payment have been sucssesfully complited)

DO YOU CATER FOR PRIVATE PARTIES?

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